Shipping and handling

After confirmation of the purchase, we ship and send the product through an Express Delivery company (Mondial Relay, Colissimo, post office, etc.).

Do you ship to the world?

Yes, we ship worldwide, depending on product availability in our depots.

What are your delivery times and processing times?

United States and Canada: 6 to 20 business days

Oceania: 8 - 20 business days

Europe: 8 - 20 business days

Latin America: 9 - 26 business days

Golf's country: 10 - 25 business days 

Other countries: 11 to 30 business days

Processing times

Orders can sometimes take 2 to 4 days to be processed after the order has been confirmed before shipping, this is due to the supply of the depot in your region by the product ordered. 

Where can I find my tracking number? 

If your items are delivered, you should receive an email notification with a tracking number.

If you have not received or the tracking number is not working. Contact us and we will solve your problem!

If you need more information, please email us at  jilnetwork.shop@gmail.com,  and we'll help you!

Unexpected delays

In some cases, delivery may take longer than the stated standard shipping time. 

Please contact us if your package takes too long to arrive, we will find a solution for your situation!

Cancellations

All cancellations must be made within 12 hours of the original purchase.

You must contact us within the first 12 hours. Even if we do not respond right away, your cancellation request must be received within the first 12 hours after purchase.

Orders cannot be changed or canceled once the order has been processed.